Delivery Time: 1-24 hours
*** Do NOT submit T-Mobile IMEIs here, no refund! ***
MetroPCS ONLY, strictly no refund for wrong networks!
This service supports all MetroPCS phones locked with the Device Unlock app.
We only refund for "NOT ELIGIBLE FOR UNLOCK" issue.
We will NOT refund for ANY other errors / connectivity issues.
Wrong carrier = No refund.
If you do not agree do NOT order this service.
Run the unlock app on your device and check.
No Refunds are given if your phone shows any of these errors:
"Communication Error", "Server not responding", "Device not recognized", "Failure in processing your request" etc.
It is important to check BEFORE ordering if your phone has any connectivity issues such as those described above.
If the answer is yes then try:
1. Hard Reset
2. Firmware Upgrade
Device Unlock is an Android app that allows you to request and apply a mobile device unlock directly from the device.
Thanks to this app, we’re now able to Register any IMEI as “Eligible” in the MetroPCS Database so you can unlock your phone using the “Device Unlock” App right from your device.
All MetroPCS models which require app unlock are supported, including:
Once the unlock request is processed:
1. Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi.
2. From the Application list, tap Device Unlock. (Note: The application may be located in the MetroPCS folder.)
3. Tap Continue.
4. Choose "Permanent Unlock".
5. If successful, restart the device to apply the settings.
Note: If you do not restart the device, you will have a persistent alert in the notification tray.
Processing may take a bit longer on weekends and holidays.
Video proof is required for all refund requests.
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